Your information. Handled responsibly.

Information We May Collect

The information we collect depends on how you interact with Prime Move Logistics LLC and which services, forms or communications you use.

Information You Provide

You may voluntarily provide information such as:

• Name and contact information.
• Phone number and email address.
• Company or business name.
• Billing or account-related information where applicable.
• Vehicle and transportation information.
• Pickup and delivery information.
• Dealership or auction information.
• Messages, questions and customer-support inquiries.
• Carrier packet, authority, operating, insurance, payment and factoring information.
• Carrier onboarding documents submitted through applicable upload fields.
• SMS communication preferences, category-specific consent choices and consent records.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through website technologies, hosting systems, security tools, cookies or similar mechanisms. This may include browser type, device information, IP address, approximate location derived from network information, pages visited, referring pages and interaction information.

How We May Use Information

Prime Move Logistics LLC may use information for legitimate business, brokerage, operational, security and communication purposes.

These purposes may include:

• Responding to inquiries and requests.
• Providing information about our brokerage services.
• Reviewing vehicle transportation requirements.
• Coordinating eligible transportation with independent motor carriers.
• Managing dealership and auction transportation inquiries.
• Reviewing carrier packets, carrier information and supporting documents.
• Verifying business, authority, insurance, payment or onboarding information where appropriate.
• Providing customer and carrier support.
• Sending transactional or service-related communications.
• Sending SMS communications only in accordance with the applicable consent category or other lawful basis.
• Maintaining account, security, fraud-prevention and abuse-prevention processes.
• Improving our website, services and business operations.
• Maintaining records and complying with applicable legal obligations.

Vehicle Transportation Information

If you request or inquire about vehicle transportation, we may collect information needed to understand and coordinate the requested service.

This may include vehicle year, make, model, vehicle condition, origin and destination, pickup and delivery contacts, requested transportation timing, transport preferences, dealership information, auction release information, special loading requirements and other shipment details.

Because Prime Move Logistics LLC operates as an auto transportation brokerage and communicates under the DBA/trade name Prime, relevant shipment information may be provided to independent motor carriers or other parties involved in evaluating, coordinating or completing an eligible transportation request.

Carrier Information

Independent motor carriers who submit information through our Carrier Packet / Become a Carrier process may provide information such as:

• Legal company name and DBA/trade name.
• MC and USDOT numbers and other authority information.
• Business address and company contact information.
• Primary, dispatch and billing/accounts-receivable contact information.
• Equipment type, power-unit count, vehicle capacity and operating regions.
• Preferred states, regions or transportation lanes.
• Operating preferences, vehicle-handling capabilities and related notes.
• Insurance provider, policy-expiration and coverage information.
• Payment or factoring status and factoring-company information where applicable.
• Supporting documents such as operating authority, insurance certificate, W-9, Notice of Assignment, voided-check/payment documentation or carrier equipment/profile documentation where applicable.

This information may be used to review potential carrier relationships, communicate about onboarding, evaluate eligibility for available vehicle freight and support transportation coordination.

Cookies and Website Technologies

Our website may use cookies, server logs, analytics technologies, security tools and similar technologies to operate and improve the website.

These technologies may help us understand website usage, remember certain preferences, detect suspicious activity, improve performance and maintain website security.

Depending on your browser or device, you may be able to block or delete certain cookies through your settings. Restricting cookies may affect some website functionality.

When Information May Be Disclosed

Prime Move Logistics LLC may disclose information when reasonably necessary to operate our business or provide requested services.

Information may be provided to:

• Independent motor carriers involved in evaluating or completing a vehicle transportation request.
• Service providers supporting website hosting, forms, communications, telecommunications, technology, security, analytics, customer support, document processing or other business operations, subject to the purposes for which they are engaged.
• Professional advisers or other parties where reasonably necessary for legitimate business purposes.
• Government authorities, regulators, courts, law enforcement or other parties where disclosure is required or permitted by applicable law.
• A successor or relevant party in connection with a business transaction, restructuring, merger, acquisition or transfer of business assets, subject to applicable requirements.

SMS and Mobile Information

If you voluntarily opt in to receive text messages from Prime, the DBA/trade name of Prime Move Logistics LLC, we may use the mobile number you provide to send communications consistent with the specific consent category you selected.

Our website may provide separate, unchecked SMS consent choices for categories such as Account Notifications, Customer Care, Delivery Notifications, Fraud Alerts and Marketing. Choosing one category does not automatically enroll you in another.

Depending on the category selected and your relationship with us, messages may include account or onboarding updates, customer-care responses, pickup or delivery information, fraud or security alerts, and marketing messages.

Message frequency varies by program and communication needs. Message and data rates may apply. You may reply STOP to opt out of text messages and HELP for assistance. Opting out of one messaging program may not affect other communications that you separately requested or that are otherwise permitted by law.

Consent to receive marketing SMS messages is voluntary and is not a condition of purchase, submitting an inquiry, submitting a carrier packet, obtaining services, or otherwise doing business with Prime Move Logistics LLC.

For additional information, review our SMS Opt-in Policy.

Data Security

Prime Move Logistics LLC may use reasonable administrative, technical and organizational measures intended to help protect information against unauthorized access, loss, misuse, alteration or disclosure.

No website, electronic transmission or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or maintained by us.

You should avoid submitting passwords, full payment-card information, bank credentials or other highly sensitive information through ordinary contact forms unless a form specifically requests the information for a legitimate business purpose and an appropriate submission process is provided. Carrier document uploads should be limited to the documents requested for onboarding or payment review.

Information Retention

Information may be retained for as long as reasonably necessary for the purpose for which it was collected, to maintain business and transaction records, resolve disputes, support security and fraud-prevention efforts, enforce agreements or satisfy applicable legal obligations.

Retention periods may vary depending on the type of information, the nature of the relationship and applicable business or legal requirements.

Your Privacy Choices

Depending on the circumstances and applicable law, you may contact us regarding information associated with you or your communications preferences.

Privacy rights and available request procedures can vary by jurisdiction. We will review privacy requests in accordance with applicable law and may need to verify the requester's identity before acting on certain requests.

You may request that we:

• Update inaccurate contact information.
• Correct certain information you previously submitted.
• Request information about certain data associated with you, where applicable.
• Request deletion or restriction of certain information, subject to legal, contractual, security and recordkeeping requirements.
• Stop certain marketing communications.
• Review a privacy-related question or request.

SMS recipients can reply STOP to discontinue SMS messages and HELP for assistance.

Email requests may be sent to Sales@primemovelogistics.site .

Children's Privacy

Our website, vehicle transportation brokerage services and carrier onboarding processes are not directed to children. We do not knowingly seek to collect personal information from children through our transportation, contact or carrier forms.

If you believe information relating to a child has been submitted to us improperly, please contact us so the matter can be reviewed.

Changes to This Privacy Policy

Prime Move Logistics LLC may revise this Privacy Policy from time to time to reflect changes in our website, services, business practices, technology or applicable requirements.

When the policy is updated, the revised version may be posted on this page with an updated effective or "Last Updated" date.

Continued use of the website after a revised policy is posted is subject to the updated policy.

Contact Us About Privacy

If you have questions about this Privacy Policy or how Prime Move Logistics LLC handles information, contact us using the information below.

Prime Move Logistics LLC
410 Four Seasons Town Ctr
Greensboro, NC 27407

Phone: +1 (336) 617-9171

Email: Sales@primemovelogistics.site